Privacy Policy

At Dashdock, we are committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

1. Who we are

Dashdock (“we,” “us,” or “our”) provides a digital platform to support your retail business with brand, content and operations. This policy applies to your use of our website, - Dashdock. Activate your brand. AI-powered.

2. What personal data we collect

We collect and process personal data that you voluntarily provide to us, e.g. when contacting us via email, such as:

Name
Email address
Company name (optional)
Any information you include

We may also automatically collect certain technical data (such as IP address, browser type, device type and pages visited) through your interaction with our website.

3. How we collect your data

We collect your data when you:

Contact us directly via email
Interact with our website

We work with a trusted third-party service provider to host our website. This provider processes data on our behalf under a data processing agreement and strict confidentiality obligations.

4. Why we collect your data (legal basis)

We process your personal data based on one or more of the following lawful grounds under the GDPR:

To respond to your email inquiries (legitimate interest)
To process requests related to our services (contractual necessity or consent)
To send you updates or marketing messages (consent)
To analyze and improve our website (legitimate interest)

You may withdraw your consent at any time by contacting us.

5. Sharing with third parties

Your personal data may be processed by third-party service providers that help us operate and host our website. These parties only process data on our behalf and in accordance with our instructions.

Some of these processors may be located outside the European Economic Area (EEA). In such cases, we ensure that your data is protected using appropriate safeguards such as the Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Cookies and tracking technologies

We use cookies only where strictly necessary to ensure the proper functioning and security of our website.

We do not use cookies for analytics, marketing, or user profiling. You can choose to allow or decline the use of cookies when visiting our site and you can revoke your consent at any time. For more information on how your data is handled, please refer to the rest of this privacy policy.

7. Data processors

We work with a carefully selected third-party service to deliver a fast and secure experience. This processor handles limited technical data on our behalf:

IONOS SE (Website hosting) – Our website is hosted by IONOS, based in Germany. IONOS automatically collects and stores technical data such as IP addresses in server log files for the purpose of website delivery, stability, and security. Learn more: IONOS Privacy Policy – Unsere Website wird von Framer mit Sitz in den Niederlanden gehostet. Framer kann technische Daten wie IP-Adressen zum Zweck der Website-Bereitstellung und -Sicherheit verarbeiten. Weitere Informationen finden Sie in der Framer-Datenschutzerklärung.

8. Data retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

9. Your data protection rights

You have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request deletion of your data
Object to or restrict the processing of your data
Withdraw consent at any time
Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)

To exercise any of your rights, please contact us at the email address below.

10. Contact information

If you have any questions or requests related to this privacy policy or your data, please reach out to:
📧 Email: hey@dashdock.app
📍 Address: DASHDOCK B.V.
Westerdok 230
1013BH Amsterdam
The Netherlands
Anschrift: DASHDOCK B.V., Westerdok 230, 1013BH Amsterdam, Niederlande